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From Agent to Team Lead: Jo’s Growth Story

From Agent to Team Lead: Jo’s Growth Story

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Meet Jo, who started as a team member and grew into a Team Lead.

Meet Jo, who started as a team member and grew into a Team Lead.

Meet Jo, who started as a team member and grew into a Team Lead.

Q: How did you first hear about weWow?

A: I first heard about weWow through a friend who had been working here for a couple months before I arrived in Valencia. He introduced me to some colleagues who I clicked with immediately, and I was fortunate that a vacancy soon opened up and I jumped at the chance to apply!

Q: What was your first role like?

A: My first role was for a global fintech company who were expanding a Formal Complaints department. This role introduced me to the diversity of this dynamic industry and ignited a passion for learning and development.

Q: How did you first hear about weWow?

A: I first heard about weWow through a friend who had been working here for a couple months before I arrived in Valencia. He introduced me to some colleagues who I clicked with immediately, and I was fortunate that a vacancy soon opened up and I jumped at the chance to apply!

Q: What was your first role like?

A: My first role was for a global fintech company who were expanding a Formal Complaints department. This role introduced me to the diversity of this dynamic industry and ignited a passion for learning and development.

Q: How did you first hear about weWow?

A: I first heard about weWow through a friend who had been working here for a couple months before I arrived in Valencia. He introduced me to some colleagues who I clicked with immediately, and I was fortunate that a vacancy soon opened up and I jumped at the chance to apply!

Q: What was your first role like?

A: My first role was for a global fintech company who were expanding a Formal Complaints department. This role introduced me to the diversity of this dynamic industry and ignited a passion for learning and development.

BIGGEST SURPRISE

WAS THE FUN.

BIGGEST SURPRISE

WAS THE FUN.

BIGGEST SURPRISE

WAS THE FUN.

Q: What surprised you most about working here?

A: I knew that weWow would be an enjoyable place to work, but I guess I was surprised with just how much fun it would be! It's not just social activities on a Friday afternoon or events throughout the year, it's working with like-minded people on a daily basis who fit your vibe and bring a collective energy to a professional environment that I've never felt in other companies.

Q: How did you grow into leadership?

A: The first step in my professional growth here was the passion to be good at what I did as an agent. Lending a helping hand to my peers came naturally to me, and this developed into an eagerness to lead. I started to put myself forward for growth opportunities and, with the support and advice of my managers, I moved into a full time Team Lead position for another growing fintech start-up, and have been loving my role ever since!

You get out of the job what you put in.

You get out of the job what you put in.

You get out of the job what you put in.

Q: What’s your proudest moment so far?

A: Officially, it's winning one of the Employee of the Year Awards in 2024. Unofficially, I'm proud every moment that I feel I've made a positive impact for my colleagues at weWow.

Q: What advice would you give new hires?

A: You get out of the job what you put in. If you're looking for professional growth at weWow, start with being the best colleague you can be. Take the time to understand your role, strike up conversations with peers, be curious about business and industries. And don't be afraid to ask for help! It's the only guaranteed shortcut in pursuit of success.

Learn more about the life at weWow with Jo

Ready to explore? Check out our newest vacancies today!

Ready to explore?
Check out our newest vacancies today!

settle for nothing less than wow

settle for

nothing less

than wow

settle for nothing less than wow

Learn more about the life at weWow with Jo

Learn more about the life at weWow with Jo