Behind the brand.

in3 a fintech startup that helps customers pay for anything in 3 parts. This is useful for example when buying an expensive washing machine, and you want to spread the payment over 3 months.

The company's mission is also to protect the financially vulnerable. In the past years, more and more people have gotten in debt by so-called ‘buy now, pay later’ providers. We do not want to be a part of this. That’s why the company created technology that checks a consumer's creditworthiness in milliseconds.

For more information about in3, click here!

How to WOW.

• Support customers over the phone, email, and chat

• Help customers with questions about refunds and payment cancellations. Mediate in disputes between customers and webshops

• Troubleshooting, innovation, and change management are part of the daily business

• Help improve your team’s KPIs like customer satisfaction, response rate, and average handling time.

• Communicate patterns in customer feedback to supervisors and brainstorm with colleagues in order to improve the customer experience.

• Mapping and improving business processes to enhance customer journey and satisfaction

• Stay up-to-date about the latest policies and regulations