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Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.
Behind the brand.
Mammaly believes that dog care should be easy and healthy for everyone. All of their products have been developed in close collaboration with veterinarians. They use formulas that incorporate prized active ingredients found in nature to provide relief from a variety of problems. From digestive issues to promoting a healthy coat, they’ve got it all! And the names of their products are truly extraordinary, such as Lucky Belly, Fresh Smile and Happy Hips, which dog wouldn't like to have that! #makeitpawsible
How you make an impact.
You are able to wow our customers through a variety of channels such as phone, email, chat and social media
You showcase extraordinary communicational skills such as listening, empathy and can personalize every customer conversation
Your superpower is guiding customers with their questions and ensuring they are offered the right solution leaving a big smile on their face
You act as a superhero identifying and addressing customer needs to escalate internally to improve and/or develop processes
You thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
You power customer satisfaction and retention through impactful customer experience